FAQs

Navigating the MyTime system at Target can be a bit confusing, especially for new employees or those not familiar with the platform.

To help clear up any confusion, we have compiled a list of frequently asked questions about MyTime Target.

Q1. Can I use fingerprint or face ID to access Mytime Target Portal?

Yes, you can use fingerprint or face ID for a more secure and convenient access to Mytime Target Portal, along with other common Target applications like Workday, Target Pay and Benefits, and Greenfield.

Q2. What do I need to use biometric authentication?

You need to have face or fingerprint unlock already set up on your device to use biometric authentication with the Mytime Target Portal.

Q3. Which devices and browsers support biometric authentication for Mytime?

• Mac: Google Chrome, Safari (only if OS is newer than Big Sur)
• Windows: Google Chrome, MS Edge
• iPhone: Safari (iOS 12/+)

Q4. Is my biometric data stored by Target?

No, your biometric data is not stored by Target. It remains on your device.

Q5. Do I need to re-register for biometric authentication if I change my LAN ID password?

No, registration for biometric authentication is a one-time event. You won’t need to re-register even if you change your LAN ID password.

Q6. What if my biometric authentication stops working suddenly?

If your biometric ID stops working following an OS upgrade, laptop reset, or security fix, you may need to re-enroll.

Q7. How can I re-enroll or delete my biometric authentication registration?

If you’re on the Target network, use MyLogin for re-enrollment or deletion. For off-network requests, contact Target support.

Q8. What happens to my biometric data if I unregister from biometric authentication on Mytime?

Unregistering from biometric authentication on Mytime only delinks your registration from Target servers. To delete your biometric data, you must do so from your device’s settings.

Q9. What should I do if I lose my device with biometric data?

Contact Target’s CSC and report the incident to remove your enrollment, preventing the lost device from accessing Target resources.

Q10. How can I enroll in biometric authentication if I previously opted out?

Select the “use fingerprint/face ID” option on the login page, and you will be prompted to enroll after logging in.

For further assistance, you can reach out via Slack at #fingerprintid or email [email protected].